SERVICES:
TECHNICAL SERVICE AGREEMENTS (TSA):
We offer TSA after the first year of installation. The TSA provides you with the latest software developments and technical assistance- online, in real-time at a fraction of the cost after the first year of installation.
24/7 SUPPORT:
CIS offers around-the-clock support to ensure your business gets the service when you need it most. Downtime is costly; CIS understands issues associated with production runs & demands.
CUSTOM SOLUTIONS:
CIS offers a variety of custom solutions to suit your business needs. Document Verification, Authentication and Anti-Counterfeiting no longer need to be a costly and challenging process; CIS automates your business needs saving valuable time and money.
TRAINING:
 CIS’s highly skilled technical team will install and administrate on-site training to all employees. If future assistance is needed, we offer ongoing training via Citrix Online sessions.
VALIDATION:
We know you rely on our professional integrity to provide
you with the best products possible. In doing so, we comply with the computer validation protocols in ISO 9000 as well as the FDA CFR 21 Part 11 in all our development processes. As an added layer of validation, CIS internally inspects all products prior to shipping to ensure they comply with all industry standards. |
